Shipping policy

SHIPPING POLICY β€” REYSKIN

At REYSKIN, we are committed to delivering your orders safely, efficiently, and as quickly as possible. This Shipping Policy outlines the terms and conditions related to processing, shipping, and delivery of your orders.

By placing an order with us, you agree to the terms below.

1. ORDER PROCESSING TIME

All orders are processed within 1–3 business days after payment confirmation.

Orders are not shipped or delivered on weekends or public holidays.

During high-demand periods, processing times may be slightly extended.

2. SHIPPING TIME

Estimated delivery times vary depending on location:

  • United States: 7–15 business days

  • Europe: 7–15 business days

  • International: 10–20 business days

Please note that delivery times are estimates only and may vary due to customs delays, carrier issues, or peak seasons.

3. SHIPPING COSTS

Shipping fees are calculated at checkout and may vary depending on destination and order size.

Occasionally, REYSKIN may offer free shipping promotions, which will be clearly displayed on the website.

4. ORDER TRACKING

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take 24–72 hours to update in the carrier’s system.

5. DELIVERY RESPONSIBILITY

Customers are responsible for providing accurate and complete shipping information at checkout.

REYSKIN is not responsible for:

  • Incorrect or incomplete addresses

  • Packages marked as delivered by the carrier

  • Lost or stolen packages after delivery confirmation

If an issue occurs, please contact our support team for assistance.

6. CUSTOMS, DUTIES & TAXES

For international orders, customers are responsible for any customs duties, import taxes, or additional fees imposed by their local authorities.

These charges are not included in the product price or shipping cost.

7. LOST, DELAYED, OR DAMAGED PACKAGES

If your order is significantly delayed or appears lost, please contact us at:

πŸ“§ support@reyskin.com

We will work with the carrier to investigate the issue.

Depending on the outcome, we may offer a replacement or refund.

8. ADDRESS CHANGES

Address changes are only possible within 12 hours after placing an order.

After this period, orders may already be processed and cannot be modified.

9. SHIPPING RESTRICTIONS

Some locations may have limited or unavailable shipping due to carrier restrictions or logistical limitations.

If your order cannot be delivered, you will be notified and refunded.

10. CONTACT INFORMATION

For any questions regarding shipping or delivery:

REYSKIN Customer Support
πŸ“§ support@reyskin.com
🌐 www.reyskin.com

We aim to respond within 24–48 business hours.

Last updated: May 2026